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POSSIBILITY OF ONLINE DISPUTE RESOLUTION ART. 14 EU-VO NO. 524/2013
For the possibility of online dispute resolution in accordance with Art. 14 EU-VO No. 524/2013, please click here
to the online dispute resolution platform of the EU Commission:
Disclaimer of liability
Liability for contents
As a service provider, we are responsible for our own content on these pages according to § 7 para.1 TMG (German Telemedia Act) and general laws. According to §§ 8 to 10 TMG we are not obliged to monitor transmitted or stored information from third parties or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. If we become aware of any such legal infringements, we will remove the content in question immediately.
Liability for links
Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the contents of the linked sites. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not identified at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.
The contents and works on these pages created by the site operators are subject to German copyright law. The reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such contents immediately.
CANCELLATION POLICY / RIGHT OF CANCELLATION
As a consumer, you can cancel your contract declaration within 14 days without giving reasons in writing (e.g. letter, fax, e-mail) or - if the matter is left to you before the deadline. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period. The revocation is to be sent by e-mail to Info@schaumstoffe.online or by post to
85622 Feldkirchen b. Munich
Fax: 089 24416144
Consequences of revocation In the event of an effective revocation, the services received by both parties are to be returned and any benefits derived (e.g. interest) surrendered. If you are not able to return the received services and benefits (e.g. advantages of use) or only partially or in a deteriorated condition, you must compensate us for the value. For the deterioration of the goods and for the use of the goods, you only have to pay compensation if the use or deterioration is due to handling of the goods that goes beyond the examination of the properties and functionality. By "testing the properties and functionality" we mean the testing and trying out of the respective goods, as is possible and usual in a retail shop. Items that can be shipped by parcel post are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods. Otherwise the return is free of charge for you. Goods that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
The right of revocation does not apply to distance selling contracts - for the delivery of goods that are manufactured according to customer specifications or clearly tailored to personal needs or which are not suitable for return due to their condition, - for the delivery of audio or video recordings or software, if the delivered data carriers have been unsealed by you